A friend of microblogging broke the news that he spent more than 8,000 yuan to buy a big shirt, but found that shirt fabric turned out to be "a torn rotten," the quality of comparable "paper shirts", while the negotiation process, the clerk also called this "special craft" . The reporter conducted an interview on the 13th. LV did not recognize the quality of the product, but said that he would consult relevant quality inspection departments and listen to professional advice. The reporter found that the same paragraph shirt in Shenzhen LV flagship store has been "suspected" off the shelves.
Big-name shirts are "torn to pieces"
Liu Songlin, chairman of Shenzhen Jucheng Enterprise Management Consultancy Co., Ltd., said yesterday through microblogging that one of his friends recently spent more than 8,000 yuan on a shirt at a LV store. But for the first time, he only spent a few hours without washing. Broke a hole. What's even more frustrating is that he found that tearing his hands gently in other well-worn areas of the shirt can also lead to cracking. Afterwards, his friends went to purchase shops to negotiate and found that the same shirts sold on the shelves had the same situation. In this regard, LV clerk called "special craft", it is recommended to change products to solve the problem.
Liu Songlin’s Weibo also uploaded a dynamic picture. From the picture, his friend bought a long-sleeved shirt with a red and blue checked pattern. Pulling the full part of the dress with both hands, the shirt immediately tore a hole, the size of the gap close to the length of a grid.
Liu Songlin even ridiculed her experience of “tearing†the LV shirt even in Weibo. “It was very embarrassing at first. After all, people spent more than 8,000 yuan to buy clothes that were worn for a few hours. When you carefully and gently tear the moment, First kiss-like feeling.†He also said that in almost the same way and effort, the shirt did not even have A4 paper.
LV will consult the reporter of the quality inspection department on the 13th to contact Liu Songlin and learn that her friend’s shirt was purchased at China Resources Vientiane City LV store. The reporter hopes to interview Liu Songlin’s friend. He asked the opinions of his friends and said that it is not convenient for an interview.
The reporter then called the shop to tell the clerk about the representation and the results. The customer service staff at LV who answered the phone confirmed to the reporter that a gentleman had purchased such a shirt. The matter was in the process but he declined to give any details. It is required to leave information such as the unit, name, and contact information of the reporter and that the corresponding public relations department will take the initiative to contact the reporter to explain the process.
At noon on the 13th, the reporter called Mr. Tan, the relevant person in charge of the Public Relations Department of LV China. He said that he had been informed of this situation and the company had already communicated with the guests. However, the solution of the matter still needs to go through the company's corresponding process. As for the quality of clothes, Mr. Tan only said that LV had consulted with the quality inspection department in Paris and would consult their professional opinions. He always stressed that "it can be determined that LV will eventually give the guest a satisfactory answer."
The same section of the shirt counter has been difficult to trace the afternoon of the 13th, the reporter also came to China Resources Vientiane City LV store. Found on the first floor of the men's department of the shelves, there is no microblogging material in the "tear and rotten" Plaid long-sleeved shirt, only two similar styles of short-sleeved shirts and floral windbreaker. LV sales staff told reporters that this style of shirt belongs to fashion show products, this year's new models. Among them, the long-sleeved shirt is priced at 8,790 yuan.
The reporter asked why the same style long-sleeved shirt is not sold on the shelf? "We don't have this product," answered the clerk. The reporter then repeatedly asked when the paragraph arrived, why it was out of stock, etc. The clerk's reply was: "We did not have the goods," and the words were very cautious. However, the clerk also enthusiastically requested to leave the reporter's contact information in order to inform when there is a stock.
Liu Songlin said on the afternoon of the 13th that her friend disclosed that the shirt has been returned to the factory.
Netizens called for strengthening the inspection of imported luxury goods to spend 8,000 yuan to buy a shirt that was “torn to nothingâ€. This kind of consumer experience also triggered “web users†onlookers on Weibo and commented. Some netizens pointed out that luxury brands including LV have repeatedly exposed product quality problems in China. These products are expensive and the quality of this product should be absolutely excellent, but the current situation is contrary to the perception of consumers, which really makes people worry about the future development of big names. Netizen "grace_n_liang" means, "LV brand is vulnerable, let the consumer's trust, confidence start from where? Brand loyalty is a cloud!"
More netizens are attacking the clerk's explanation of “special craftâ€. “Mao Mao Ye Jia Jia†stated that “the big names are purely selling their reputations, and they dare not pray for quality.... Buying poor quality goods can only be considered to be unlucky. Even if they complain, the merchants will use various kinds of remarks to swearâ€. Big-name after-sales service can not afford to hurt.
Netizen Panda Arms calls for “Quality Inspection and the Industrial and Commercial Department to Strengthen Supervision and Punishment on Imports, Especially Imported Luxury Goods!†to resist high-quality and low-priced products for luxury brands, and safeguard consumer rights.
Big-name shirts are "torn to pieces"
Liu Songlin, chairman of Shenzhen Jucheng Enterprise Management Consultancy Co., Ltd., said yesterday through microblogging that one of his friends recently spent more than 8,000 yuan on a shirt at a LV store. But for the first time, he only spent a few hours without washing. Broke a hole. What's even more frustrating is that he found that tearing his hands gently in other well-worn areas of the shirt can also lead to cracking. Afterwards, his friends went to purchase shops to negotiate and found that the same shirts sold on the shelves had the same situation. In this regard, LV clerk called "special craft", it is recommended to change products to solve the problem.
Liu Songlin’s Weibo also uploaded a dynamic picture. From the picture, his friend bought a long-sleeved shirt with a red and blue checked pattern. Pulling the full part of the dress with both hands, the shirt immediately tore a hole, the size of the gap close to the length of a grid.
Liu Songlin even ridiculed her experience of “tearing†the LV shirt even in Weibo. “It was very embarrassing at first. After all, people spent more than 8,000 yuan to buy clothes that were worn for a few hours. When you carefully and gently tear the moment, First kiss-like feeling.†He also said that in almost the same way and effort, the shirt did not even have A4 paper.
LV will consult the reporter of the quality inspection department on the 13th to contact Liu Songlin and learn that her friend’s shirt was purchased at China Resources Vientiane City LV store. The reporter hopes to interview Liu Songlin’s friend. He asked the opinions of his friends and said that it is not convenient for an interview.
The reporter then called the shop to tell the clerk about the representation and the results. The customer service staff at LV who answered the phone confirmed to the reporter that a gentleman had purchased such a shirt. The matter was in the process but he declined to give any details. It is required to leave information such as the unit, name, and contact information of the reporter and that the corresponding public relations department will take the initiative to contact the reporter to explain the process.
At noon on the 13th, the reporter called Mr. Tan, the relevant person in charge of the Public Relations Department of LV China. He said that he had been informed of this situation and the company had already communicated with the guests. However, the solution of the matter still needs to go through the company's corresponding process. As for the quality of clothes, Mr. Tan only said that LV had consulted with the quality inspection department in Paris and would consult their professional opinions. He always stressed that "it can be determined that LV will eventually give the guest a satisfactory answer."
The same section of the shirt counter has been difficult to trace the afternoon of the 13th, the reporter also came to China Resources Vientiane City LV store. Found on the first floor of the men's department of the shelves, there is no microblogging material in the "tear and rotten" Plaid long-sleeved shirt, only two similar styles of short-sleeved shirts and floral windbreaker. LV sales staff told reporters that this style of shirt belongs to fashion show products, this year's new models. Among them, the long-sleeved shirt is priced at 8,790 yuan.
The reporter asked why the same style long-sleeved shirt is not sold on the shelf? "We don't have this product," answered the clerk. The reporter then repeatedly asked when the paragraph arrived, why it was out of stock, etc. The clerk's reply was: "We did not have the goods," and the words were very cautious. However, the clerk also enthusiastically requested to leave the reporter's contact information in order to inform when there is a stock.
Liu Songlin said on the afternoon of the 13th that her friend disclosed that the shirt has been returned to the factory.
Netizens called for strengthening the inspection of imported luxury goods to spend 8,000 yuan to buy a shirt that was “torn to nothingâ€. This kind of consumer experience also triggered “web users†onlookers on Weibo and commented. Some netizens pointed out that luxury brands including LV have repeatedly exposed product quality problems in China. These products are expensive and the quality of this product should be absolutely excellent, but the current situation is contrary to the perception of consumers, which really makes people worry about the future development of big names. Netizen "grace_n_liang" means, "LV brand is vulnerable, let the consumer's trust, confidence start from where? Brand loyalty is a cloud!"
More netizens are attacking the clerk's explanation of “special craftâ€. “Mao Mao Ye Jia Jia†stated that “the big names are purely selling their reputations, and they dare not pray for quality.... Buying poor quality goods can only be considered to be unlucky. Even if they complain, the merchants will use various kinds of remarks to swearâ€. Big-name after-sales service can not afford to hurt.
Netizen Panda Arms calls for “Quality Inspection and the Industrial and Commercial Department to Strengthen Supervision and Punishment on Imports, Especially Imported Luxury Goods!†to resist high-quality and low-priced products for luxury brands, and safeguard consumer rights.