China Glass Network: One of the key characteristics of e-commerce is that both parties have never met in person. Companies are aware of online trade through the Internet, but this often leads to doubts about each other's credibility. As a result, large orders may face obstacles during the transaction process. So, how can we address this issue? In addition to comprehensive online reviews, an important method is to let the other party take the initiative to understand you. But how can you encourage others to do so? First and foremost, you need to proactively communicate your core message to others. In other words, you should present your "valid ID" – such as business license, tax registration certificate, product certification, various honors, credit certificates, and examples of large orders conducted with other merchants online. These documents help people form a positive impression of your business. Secondly, communication is essential. Today, there are numerous tools available for effective interaction. By maintaining regular communication, you can build trust and show that you are a reliable online trader. Third, it's important to use effective methods to facilitate transactions. For instance: 1. Sending reasonable samples – samples play a crucial role in online trading. 2. Providing detailed information about your products. 3. Making clear commitments to potential customers. If a contract is signed, offer a guarantee to the customer. Many e-commerce transactions start with sending samples and small orders, gradually growing into larger ones. 4. Don’t overlook small orders. Sometimes what seems like a small order could actually be a big client in disguise. Big clients are often developed from small ones. Many buyers assess your integrity through small orders, checking whether they can rely on you for bigger deals. Finally, consider visiting in person. Face-to-face meetings can significantly enhance understanding and trust. This is known as “online acquaintance, offline connection,†and it can be more effective than just digital interactions. While e-commerce makes our business appear larger, we must learn and apply various strategies to seize every possible opportunity. In fact, many large orders in online trade originate from small ones. So, always keep an open mind and stay proactive in building relationships.
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