[China Glass Network] One of the key characteristics of e-commerce is that both parties have never met in person. Companies are aware of online trade through the Internet, but they often have doubts about each other's integrity. This uncertainty can hinder the completion of large orders. So, how can we solve this issue? In addition to comprehensive online reviews, an important approach is to let the other party take the initiative to understand you. But how can you encourage them to do so? First and foremost, you need to proactively communicate your main message to others. In other words, you should present your valid identity. This includes documents such as business license, tax registration certificate, product certification, various honor certificates, credit reports, and examples of large online orders you've completed with other businesses. These materials shape people's perception of your company. Next, it's essential to maintain consistent communication. Nowadays, there are many tools available for interaction. By engaging in regular and meaningful conversations, you can build trust and make others feel that you are a reliable online trader. Thirdly, use effective methods to encourage the formation of a single order. 1. Send out reasonable samples. Samples play a crucial role in online trading. 2. Provide detailed information about your products. 3. Make clear commitments to potential customers. If a contract is signed, offer a guarantee or some form of assurance. Many e-commerce transactions start with sending samples and small orders, gradually growing into larger ones. 4. Don’t overlook small orders. Sometimes what seems like a small deal may actually be a big client in disguise. Big customers are often developed over time. Many buyers test your credibility through small orders, checking if you're capable of handling larger deals. Finally, consider the method of visiting in person. Face-to-face meetings can significantly enhance understanding and trust. This is known as "online acquaintance" turning into real-life connection. It can be more effective than just online interactions. While e-commerce makes our business appear larger, we must learn various techniques to seize every possible opportunity. In fact, many large orders in online trade originate from small ones. So, always treat every order with care and professionalism.
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