The most sad wig shop in Hangzhou: the proprietress talks about the warmth and coolness of human nature

On the 200-meter-long Guangji Road, it is hard to say who is hoped and desperate who has played.

Guangji Road dwells in the middle of Hangzhou, not prosperous, not quiet, not beautiful, it is only a wall away from the Zhejiang Cancer Hospital, which makes it close to "death", and a fast food restaurant next to the street , small hotels, small supermarkets, it shows a full range of fireworks.

In these storefronts for patients, there is a wig shop that can't find a name on the map navigation. Since 1999, Ms. Boss has been doing business for nearly 20 years.

According to a survey conducted by the American Society of Clinical Oncology, the most concerned issues for oncologists are the safety and efficacy of drugs, and the most concerned about cancer patients are problems affecting quality of life, such as hair loss, nausea and vomiting.

This is the "theoretical basis" for the survival of wig shops, and in the eyes of chemotherapy patients, wigs are their hope and dignity in the face of disease.

The sun was very good last Thursday morning, and the boss half leaned on the low table at the door and weaved the sweater. She never advertised this 20-square-meter store, but the storefront design and the three walls 120 The wigs are made to be the best wig shop around the cancer hospital.

In the corner of the store's deepest corner, there is a shampoo chair, next to it is a seat and the opposite mirror, the boss also does a haircut business, "shaved head" is the most basic needs of chemotherapy patients," Some patients will buy tools to shave themselves, but in a few days, the hair grows out. When I sleep, I have a scalp, which is especially uncomfortable. I have to re-shave." The proprietress said that she used an electric fader and could Hair roots are also shaved.

At 10 o'clock in the morning, the first guest came. The 30-year-old looks like a shawl with long hair and a split ends. The hair has no special luster. It can be seen that it has not been well maintained for a long time.

“Is there a long wig?” The customer is a rare young man in this store. The 44-year-old proprietress only follows one principle to the customers. It looks like a younger woman than a younger one. When I am older, I call it "big sister."

"Beauty, here are short, short and good care, after the hair has grown to this length, it will not use wigs." The boss always loves to face customers with such hopeful sentences.

The young girl walked to the corner of the hairdressing area. "I will shave before picking it up."

The girl is on the shampoo chair. "You are careful, don't touch me here." She pointed to her chest, "just had surgery."

"Reassure, I will see it as soon as you enter the door." The proprietress said, the hand did not slow down, the left hand twisted the faucet switch, and the right hand rolled up the girl's hair.

The girl surnamed Liu, she is not a person who loves to talk, and the proprietress is not a master who is willing to listen to privacy, which is different from the vast majority of the world's most popular shopping guides and hairdressers.

In this small store, silence is the main theme.

Xiaoliu couldn't bear to watch her hair fall into pieces, and her eyes closed. When she opened her eyes again, her eyes were red.

"The wigs are here, you look at which one you like." The boss, while holding the broom to clean the hair on the floor, said, "The style is more than a dozen models. The other is the difference between color and bare ear. These can be Repaired."

Xiaoliu, who had just shaved her head, felt cold and put on a hat with a down jacket. From the wall on the right hand side, I saw it from top to bottom.

In most cases, picking is a long-term thing. Koyanagi tried and tried on the wig, and no one was satisfied. "After all, it is a wig, it seems impossible to have the same hairstyle." The boss accompanied Xiaoliu, for her. Take one after another.

Accompanying is the most important thing for customers who come single.

After 40 minutes, Koyanagi wore a fake door of more than 100 yuan. The radiance on her face was three points higher than when she entered the door. For the chemotherapy patients, the wig represents confidence and hope against the tumor, and the wig is selected. The process is a process of establishing information and hope with a strong sense of ritual. This process is effective on Xiaoliu.

"Slow down." The proprietress said that this is the most standard farewell sentence. Just like the "hello" she has not said for 20 years, the welcome word "returning next time" is also an absolute taboo in the store.

90% of female guests, one third of old customers

Even if you never say "returning next time," one third of the wigs are still old customers.

The proprietress doesn't know if this is a good thing or a bad thing. "You know, cancer patients can't see it for a year and a half, don't know if it's cured or just go." And when they become repeat customers, it means The tumor did not scab in the body.

According to gender, more than 90% of them are female customers. In the eyes of the proprietress, this is a good explanation. "Women always love beauty, and men have no problem with shaving their heads."

In fact, from a medical point of view, the probability of hair loss in male patients receiving chemotherapy is much smaller than that of women. Song Zhengbo, a doctor in the Department of Thoracic Oncology, Zhejiang Cancer Hospital, said that this is because the current chemotherapy drugs are the most likely to cause hair loss. Drugs, and it is the basic drug for early and late chemotherapy of breast cancer. In addition, in gastric cancer and lung cancer, some patients need to use it for chemotherapy.

According to the data of the Zhejiang Cancer Hospital, last year, the hospital received 58,495 person-times of chemotherapy and 13011 times of breast chemotherapy, which caused the difference between men and women, which is the reason why female customers in the wig shop accounted for the majority.

The male customer walked into the store, mainly to shave a clean and refreshing bald head.

Two hours after Koyanagi walked, someone walked into the wig shop. The customer was a man in his early 50s. He kept the board and his face was very thin, but his eyes were fascinating. "What do you need?" The boss put down half of the yarn. The clothes greeted.

He looked at the proprietress and went back to the store to look at the name of the store and then turned to the proprietress. "I am shaving the head, is the boss still you?"

"It’s always me," said the proprietress.

"Then you are younger than before." The man's sentence made the boss smile, and everyone who likes to compliment listens, even the Buddha boss.

The man surnamed Chen, who had chemotherapy at the Provincial Cancer Hospital five years ago, was treated here before chemotherapy. Five years later, he chose this store because of cancer recurrence and a new round of chemotherapy.

The suffocation of tumor recurrence did not leave too many negative effects on Mr. Chen. "At that time, the five-year survival rate of lung cancer was 10%. I am already 10%, and there is nothing dissatisfied." Said a former old smoker.

“Hey.” The proprietress sighed. “It’s all life.”

The proprietress of the letter will go to the provincial cancer hospital to do two physical examinations at her own expense every year. The key items of each time are breast examinations. "I have thought about it for a long time. If I have a tumor, I definitely don't do chemotherapy or see a doctor. "What should I do?" After sending away Chen, the proprietress picked up the woolen needle and flicked her fingers up and down. "It’s too painful, physical pain, psychological pain, and the family is suffering."

80% of husbands are not reliable

"You look at the opposite hotel. Often patients have just finished eating. When they walk to the door, they vomit. At first glance, they just finished chemotherapy." The proprietress said that the uncomfortable face was filled with the patient's face and she did not want to bear it.

The pain of the family is reflected in the patient's companion. "So many patients have husbands accompanying to pick up wigs, and 80% of my husbands don't look good."

Some guests even spent 2 hours before picking a wig that suits them. When they are accompanied by their children, the children will give advice and evaluate the effect, while the husband’s favorite thing is to let the wife One person chooses to play mobile phones and smoke at the door.

Last month, a typical husband like this came in the store. “How do you sell wigs?” The husband asked about the price as soon as he entered the door.

"The few in the glass window are the most expensive, more than 1,000, and the other dozens of one or two hundred." said the proprietress.

"Look at dozens of pieces." The husband turned to his wife.

The wife did not express his opinion, picked up the favorite wig and looked up. Before she opened the three tops, she was interrupted impatiently by her husband. "I have done it. It doesn't look the same." Say to go outside the door, "Hurry up and pick one, and still have to take medicine."

The wife did not continue to pick, apologetically looked at the boss and glanced at the door with her husband.

"This time can best reflect the marital relationship." The proprietress recalled the couple and shook his head. "The woman has to rely on herself in the end."

This 20-year experience has made the proprietress's outlook on life somewhat frustrating. She doesn't always smile at the store. She doesn't always talk. She understands the customer's suffering and understands their pain. She is used to it. She is unassuming, she feels the same.

"Boss wife, I am coming again!" At 4 o'clock in the afternoon, just as the reporter was leaving the wig shop, a 60-year-old grandfather who had a foreign accent walked into the store and handed the boss a dollar. "Buy towel yesterday. I still owe you a dollar, thank you!"

"You're welcome, are you going to leave the hospital?" The proprietress has long been accustomed to knowing from each customer's face what step they have taken to the treatment.

"Yeah, my old woman is about to leave the hospital soon, we will go home in the evening train!" Happy in every pleat on his face.

This is the smallest business the boss has done this week, and this is the most happy moment for her smile.